The devil is in the detail - and getting things right can help your business improve service and reduce costly errors.
This is a simple example of where small change can eliminate repeated frustrations.
But what happens when this thinking is applied to all aspects of your business: in purchasing, servicing, manufacturing, delivery, finance, HR - error proofing the process, maximising "Right first time", eliminating waste and failure...
Link to the original blog entry here
No comments:
Post a Comment