How often have you picked up a stapler in the office, clipped the corner, and sworn when you discover there are no staples. The problem always crops up - time after time.
What other 'Design' issues happen time and again in your work environment:
- Monthly reports that don't really get to the heart of the problem?
- Errors that your customer highlights after every service delivery?
- Sitting in your manufacturing debrief meeting, and it's the same story?
Well at last! Someone has designed a small window in the side of that stapler - giving you information about the contents over a period of time - leaving ample opportunity for a quick refill.
So how about redesigning those monthly reports, understanding the end-to-end customer service stream, or fixed that manufacturing issue?
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